Delivery Information

Thank you for visiting and shopping at carbon-tubes.com Following are the terms and conditions that constitute our Shipping Policy.

1. General Information

All orders are subject to product availability. If an item is unavailable, we will notify you and refund the total amount via the original payment method.

2. Delivery Location

Items are available for delivery to 192 countries.

3. Order Processing & Delivery Timeline

  • Order Processing Time:
    Once your order is placed, we begin processing immediately.

    • Most orders are processed within 1–3 business days (excluding weekends/holidays).
    • During peak seasons or promotions, processing may take up to 5 business days.
    • Delays due to customization or inventory adjustments trigger email updates within 24 hours.

    ⚠️ Note: Delivery timelines start from the shipment date, not the order date.

  • Delivery Timeframe:
    After dispatch:

    • Estimated delivery: 9–20 business days (Monday–Saturday, excluding holidays).
    • Factors affecting timing: destination, customs, carrier practices, and item availability.
    • Tracking information is emailed upon shipment.
    • We do not ship on Sundays.
  1. Visual Timeline Reference:
    Stage Duration
    Processing 1–3 business days
    Transit After Shipment 9–20 business days
    Total Estimate 10–25 business days

4. Damaged Items in Transport

Contact us immediately at [bonita.yhcomposites@gmail.com] if packaging is damaged.

5. Transparency & Efficiency Measures

To ensure reliability:

  • Real-time stock updates; oversold items trigger instant refunds.
  • For urgent orders:
    • Place orders before 12:00 PM (GMT+8) for same-day processing priority.
    • Select items marked "In Stock" or "Ready to Ship."
    • Email us for large/urgent orders to confirm lead times.

6. Questions

Contact [bonita.yhcomposites@gmail.com] for delivery-related inquiries.

Best regards