User Agreement and Terms

Terms of Service for Carbon-Tubes.com

Last Updated: September 23, 2025

1. Acceptance of Terms

By accessing or using https://www.carbon-tubes.com (the "Site"), you agree to comply with these Terms of Service ("ToS"). If you disagree with any provision, immediately discontinue use.


2. Account Registration & Security

  • User Responsibility:
    You must provide accurate information during registration and promptly update changes . Accounts are non-transferable.
  • Security Obligations:
    You are solely responsible for maintaining password confidentiality and all activities under your account. Notify us immediately of unauthorized use .
  • Account Termination:
    We reserve the right to suspend accounts violating these ToS or involved in fraudulent activities.

3. Product Sales & Intellectual Property

  • Product Descriptions:
    Technical specifications (e.g., carbon tube dimensions, material grades) are subject to manufacturing tolerances. Images may differ slightly from physical products.
  • Intellectual Property:
    All Site content (logos, technical documentation, product designs) is owned by Carbon-Tubes.com or licensors. Unauthorized reproduction is prohibited .
  • User-Generated Content:
    By submitting reviews or designs, you grant us a global license to use, modify, and display such content .

4. Payment, Pricing & Taxes

  • Payment Methods:
    We accept major credit cards and PayPal. Transactions are processed via PCI-DSS compliant gateways.
  • Pricing Errors:
    We reserve the right to cancel orders affected by typographical or system pricing errors.
  • Taxes:
    Customers are responsible for import duties, VAT, or other taxes in their jurisdiction.

5. Limitation of Liability & Disclaimers

  • Product Use Disclaimer:
    Carbon fiber products sold on this Site are for industrial/R&D applications. We are not liable for:
    • Material performance failures due to improper handling or storage.
    • Consequential damages from product integration (e.g., aerospace/robotics systems) .
  • Service Availability:
    The Site may experience downtime for maintenance. We disclaim warranties for uninterrupted access .

6. Privacy & Data Protection

  • Data Collection:
    We collect order details, IP addresses, and device information to process transactions and improve services .
  • GDPR/CCPA Compliance:
    EU/California users may request data access, correction, or deletion via bonita.yhcomposites@gmail.com.
  • Third-Party Sharing:
    Data is shared only with logistics partners (e.g., shipping carriers) for order fulfillment.

7. Dispute Resolution & Governing Law

  • Jurisdiction:
    These ToS are governed by the laws of United Kingdom.
  • Dispute Process:
    Parties agree to negotiate disputes in good faith for 30 days before pursuing arbitration or litigation .

8. Amendments & Contact

  • We may update these ToS periodically. Continued use constitutes acceptance.
  • Contact for Legal Notices:

    Bonita Yeh | Carbon-Tubes.com
    Email: bonita.yhcomposites@gmail.com
    Company Name: TELOS TRADING LIMITED
    Compnay Address: 61 Bridge Street, Kington, Herefordshire, United Kingdom, HR5 3DJ